Do you sell your customer lists to outside companies?
No – we only use customer data to process their order. Customers who sign up to our Newsletter off the home page will only receive newsletters from GlamourBoutique.com. We do not sell, share or rent data to anyone.
How can I pay/how does the billing on my credit card statement appear?
We accept major credit cards and only ‘GB Services’ our parent company will appear on your statement. We also accept Money Orders, PayPal and Western Union Money Transfers.
Can I have my order shipped to a different address?
Yes, we will ship to any address BUT in order for you order to be processed without any delays you must always include the actual Billing Address of the card being used so that our payment processor authenticates the card. Please note for PO Box addresses you must select USPS Priority Mail.
How long will my order take to receive?
GlamourBoutique.com ship same day where everything is available and provided nothing in your basket is a special order. Most items are in stock at any one time though given the range of products we carry we do occasionally run out. If we are out of stock on an item then we will email you immediately with options. Most orders to most of the U.S. on our flat rate shipping will take 3 transit days to be received. We do of course offer quicker shipping options and you can always call or email with your requirements.
Canadian orders normally take 3 to 5 days in transit and Overseas orders 8 to 12 days in transit though different countries customs procedures are different which can shorten or lengthen these average transit times.
Are the packages sent discreetly?
Yes–the boxes are plain or Priority U.S. Mail Boxes with a return address label that states: 258A Rte 46 East, Fairfield, nj 07004 USA Even we would not know where the box was coming from or what was in it. Our company and processes are built around the need for safeguarding our customer’s privacy and discretion.
How are boxes shipped?
We generally mail 2-3 day Priority, UPS Ground or Surepost but sometimes in cases of small orders we mail First Class to reduce postage charges. Overseas orders ship USPS Air Mail.
Do you have a showroom/store?
Yes – we have a showroom located in Fairfield NJ where you can book an appointment to view and try our products before purchasing. Qualified staff are on hand to help with sizing and suggestions. We are located at Glamour Boutique, 258A Rte 46 East, Fairfield NJ 07004, close to Route’s 80, 280, 287, the NJ Parkway and just 40 minutes bus ride from NYC. Call 1-888 721 8688 to book.
Can I get OVERNIGHT shipping if the items are available?
Yes–we can ship US Postal Overnight or UPS Nest Day or FedEx overnight. Our UPS Next Day service does not deliver on Saturday so, Overnight Packages shipped by UPS on Friday will arrive on Monday ! Please note UPS Next Day does not guarantee a.m. delivery – if you require a.m. or a Saturday delivery call 1-888 721 8688 and we will quote the going rate. Overnight orders should be submitted by 4 P.M. E.S.T. in order for us to process and ship that day ! We recommend sending an E-mail or a call alerting us of the RUSH delivery at our toll free 1-888-721-8688 to make sure all items are in stock
Suppose I want to get the status on my order. What do I do?
If you have signed up for an account you can sign in at any time to get a status update. For guest checkout as long as you have included an email address you will receive regular status updates and tracking order.
How can I cancel an order?
Email or call immediately if you need to cancel an order. If not shipped we can immediately cancel your order however we will refund you less 10% cancellation fee. Orders already shipped must be returned by the customer without opening the package. On return the order will be cancelled and refund made less actual shipping costs incurred by GB Services LLC, and less re-stocking fee of 10%. If customer refuses delivery on return you will receive a refund less our actual shipping costs and less 10% re-stocking.
How do I size myself?
All products that have size variations will have size charts. We also have many articles written about crossdressing and corsets to help you make the correct selection. If you are unsure please email or call us on 1-888 721 8688 (1-973 226 5588 from overseas) to talk to a qualified fitter. We are open 7 days a week on the phones until 10pm EST.